OUR SERVICES
Broken Fibre Repairs
Emergency and scheduled fibre optic cable repairs across Cape Town
Fibre Optic Repair Specialists in Cape Town
A broken fibre cable means no internet — and that can shut down your whole household or business. Mount-IT offers fast, professional fibre repair services across Cape Town. Whether it’s a garden dig that severed the line or storm damage, we get you reconnected quickly.
We splice, repair, and replace fibre optic cables from the street to your ONT. We work with all fibre providers and can diagnose the issue on-site. Most repairs are completed same-day.
What We Offer
- ✅ Emergency fibre repairs
- ✅ Fibre splice & rejoin
- ✅ Damaged conduit repair
- ✅ ONT relocation
- ✅ Fibre line tracing
- ✅ Same-day service available
- ✅ All ISPs supported
- ✅ Post-repair speed testing
Frequently Asked Questions about Broken Fibre Repairs in Cape Town
What are the most common causes of broken fibre in Cape Town?
The most common causes we encounter include construction or renovation work accidentally cutting through fibre cables, rodent damage to exposed cables, storm or wind damage pulling cables loose from mounting points, gardeners severing outdoor fibre runs with tools, and general wear from UV exposure over time. We also see fibre breaks caused by gate motors or garage doors pinching cables that were poorly routed during the original installation.
How long does a fibre repair take?
Most residential fibre repairs are completed within 1 to 2 hours. The time depends on locating the exact break point, accessibility of the cable route, and whether any cable needs to be re-pulled. Simple splice repairs on an easily accessible cable can be done in under an hour. More complex jobs — such as re-running cable through conduit or repairing multiple break points — may take half a day.
Do you repair fibre for all ISPs and fibre network operators?
Yes, we repair fibre infrastructure regardless of your internet service provider or the underlying fibre network operator. Whether you are on Vumatel, Openserve, Frogfoot, MetroFibre, Octotel, or any other network, we can locate and repair the break in the fibre cable running between the street connection and your router inside the house. We do not need to involve your ISP for the physical repair work.
Can you repair both indoor and outdoor fibre cable?
Absolutely. We repair indoor fibre patch cables, the cable running from your ONT (fibre box) to the wall outlet, and the outdoor fibre drop cable running from the street pole or underground junction to your house. We carry both indoor and outdoor rated fibre cable, as well as fusion splicing equipment, so we can handle any section of the fibre run on your property.
How much does a fibre repair cost in Cape Town?
Fibre repair costs depend on the nature of the damage and the length of cable that needs replacing. A straightforward fusion splice on an accessible cable typically costs between R850 and R1,500. If cable needs to be re-pulled through conduit or a new cable run is required, the cost may be higher. We provide an upfront quote after diagnosing the fault so there are no surprises.
How It Works
Diagnosis
We test your fibre line using an optical light source and power meter to confirm whether the cable is broken and determine the approximate location and severity of the fault.
Locate Break
Using a visual fault locator (red laser light), we trace the fibre cable route and pinpoint the exact location of the break — whether it is inside your home, in the garden, or along the external drop cable.
Splice or Rejoin
We either fusion splice the broken fibre ends back together for a permanent, low-loss repair, or replace the damaged section of cable entirely if the damage is too extensive to splice.
Test Signal
After the repair, we test the fibre signal strength with calibrated equipment to ensure the light levels are within the acceptable range for your fibre network operator specifications.
Handover
We verify your internet connection is restored and running at full speed, clean up the work area, and provide you with a summary of the repair and any recommendations for protecting the cable going forward.
Areas We Serve in Cape Town
Mount-It provides fast, reliable fibre repair services across Cape Town. We regularly attend call-outs in Table View, Blouberg, Milnerton, Century City, Durbanville, Bellville, Brackenfell, Kraaifontein, Goodwood, Parow, Edgemead, Bothasig, Plattekloof, Panorama, Welgemoed, and neighbouring suburbs. Fibre faults are frustrating — that is why we prioritise same-day or next-day service wherever possible. Call us to get your internet back up and running quickly.
Fibre Down? We Can Fix It.
WhatsApp us a photo of the damage — we’ll give you an ETA and quote fast.
